The difference between a car maintenance plan, service plan and car warranty: explained

Are car warranties, service plans, and maintenance plans all the same thing? Definitely not! Each plan covers a different aspect of your car’s upkeep. Let’s decode the differences together.

• A car warranty covers factory faults and defects for a set time or mileage.
• A service plan covers routine upkeep like oil changes, filters, and labour.
• A car maintenance plan covers wear and tear (like brake pads and batteries).
• Combining these plans can give you the most complete cover.
• Knowing the difference helps you budget, plan, and protect your car long term.

It’s no secret that taking your car for a service can be nerve-wracking, especially when things have gone wrong. Hearing your dealer throw out terms like car warranty, car maintenance plan, and service plan can be overwhelming when you’re already busy planning around not having your car for a period of time. 

They may sound like the same thing, but knowing the differences between these three and understanding what each plan does (and doesn’t) cover will help you better schedule, budget, and prepare for each service. 

We’re here to help you decode these terms so you can choose the best option to keep your baby driving like a dream. 

Let's start with breaking down the basics:

Car Warranty

All new vehicles come with a standard motor car warranty valid for a certain amount of time and mileage. This is essentially the manufacturer’s promise that they have quality-checked the vehicle and are confident it won’t break down. It’s also the promise that if it does, they’ll cover the costs until the warranty expires. 

Make sure you read through your new car warranty booklet and ask questions if you’re not sure about something. Some manufacturers will only cover certain things in their warranties, so make sure you read the fine print too. The good news is that a Suzuki warranty is bumper-to-bumper for its entire duration, so you don’t have to stress about potential gaps. 

You can also get an extended warranty for your vehicle if you’re planning on keeping it past the warranty. This will give you added peace of mind and protection before you have to pay out of pocket for services. 

Warranties, including extended warranties, don’t cover wear and tear or damage from improper operation of the vehicle. Read our e-book to learn how to extend the lifespan of your car.

Car Service Plan

Your service plan also comes standard with new vehicles and is valid for a certain period of time. These regular check-ups keep your car running smoothly so you can travel safely and help avoid unnecessary major repairs later down the road. They’re usually mandatory to keep your car warranty valid.

Service plans cover scheduled maintenance carried out at specific intervals, determined either by time or mileage. Most Suzuki vehicles require servicing once a year or every 15,000 km, whichever comes first. However, this may vary depending on your specific model, so it is always advisable to confirm with your dealer during a test drive or with your dealership’s service department.

Routine services will generally cover the labour costs, all necessary lubricants and oils, and replacement filters. They don’t cover any wear and tear damage or part replacement. Your dealer performing the service may flag any potential or existing problems that need repair (which is where your maintenance service plan comes in).

Car Maintenance Plan

Your car warranty and service plan don’t cover the most common cause of car repairs: wear and tear. Your car maintenance plan will cover the big things your service plan doesn’t: brake pads, shock absorbers, battery replacements, globes, wiper blades, and so on. In fact, it will cover every part of your car except your tyres. 

Maintenance plans are part of what’s often called a service and maintenance plan, which is designed to give you more complete coverage.

Maintenance plans are particularly useful if you plan on driving more than usual and/or will be doing long-distance trips. The older a car gets, the more you should consider getting a maintenance plan. 

The alternative is budgeting for repairs and services not covered by your service plan, however, the unexpected happens, and it’s better to be safe than sorry. 

Major damage due to improper operation and reckless driving aren’t covered under any of these plans, and repairs of damage caused by accidents should be done through your car insurance. 

In a nutshell, car warranties are initially provided by the manufacturer to cover defects and repairs within a specified timeframe, service plans focus on regular upkeep to prevent issues, and car maintenance plans provide extended coverage for repairs and replacements beyond the warranty period.

While each of these plans has its own benefits and specific use for coverage; every car, and driver, is different, and it’s important to evaluate your individual needs (and your car’s needs) so you’re getting the coverage you need. If you’re not sure when the time comes for a service, don’t be afraid to ask!

At Suzuki, we care about your car just as much as you do. We’ll walk (or rather drive) this journey alongside you and your Suzuki so that your car gets the service standard you both deserve!